That’s not a problem. Please create a new user account with the correct e-mail address. Please inform us via this contact form, so that the old user account can be disabled. If you had already added cameras under the wrong e-mail address, you must first remove them from the user […]
The camera can only be accessed via the user account on which the camera is registered. The installation of the camera in your Plug&View account requires the MAC-code. Access to your camera image is only possible after successful installation. Please verify that the MAC code on the back of the […]
Log into your camera administration onhttp://login.mydigitus.net. First click on “Account” and then at the top right on “Devices”. Now all of the cameras registered in your network will be displayed. Next to each camera you will see a “X” (delete). Clicking on this will delete the camera from your user […]
Please try again. Check the spelling digit by digit. Alternatively, please use the DIGITUS® Plug&View app for the scanning of the QR-codes and the activation of the camera. Unfortunately, you cannot activate your camera using other popular QR- Code-Readers on your tablet or smartphone.